NACM Annual Conference: Mind the Gap: The Power of Active Engagement

22 July - 26 July Hilton Atlanta

Agenda

  • 22 July
  • 23 July
  • 24 July
  • 25 July
  • 26 July

Joint Technology Committee (JTC) Meeting (by invitation only)

08:00 AM 05:00 PM

ICM Fellows Leadership Seminar

08:30 AM 04:30 PM

Conference Registration and Information

01:00 PM 06:00 PM

Leaders Teaching Leaders (by invitation only)

01:00 PM 05:00 PM

Jeff Schrade

ECP Welcome Session

04:30 PM 05:30 PM

First Time Attendee Reception

05:30 PM 06:30 PM

Welcome Reception

06:30 PM 07:30 PM

Conference Registration and Information

07:00 AM 05:00 PM

Coffee Service

08:00 AM 09:00 AM

Dr Is In

08:00 AM 05:00 PM

Conference Welcome

08:00 AM 08:30 AM

Plenary: What is Mindful Leadership and Why Is It Especially Important in Today’s World?

08:30 AM 09:30 AM

Janice  Marturano

Networking Break

09:30 AM 09:45 AM

Mindful Kindness: Improving Public Perceptions of the Court

09:45 AM 10:45 AM

Shawn Friend

Shawn  Haught

Value of Public Service

09:45 AM 10:45 AM

Tom Rawlings

Gaps in Ethical Court Administration – Ethics and Active Engagement (Repeats at 3:00 PM)

09:45 AM 10:45 AM

Peter Kiefer

Susan  Sabers

Karl Thoennes

High Performance for Active Engagement: Courts, Leaders, Partners (Repeats at 11:00 AM)

09:45 AM 10:45 AM

Janet Cornell

Cyril Miller, Jr.

Public Engagement: Science, Strategies & Tools

09:45 AM 10:45 AM

April Faith-Slaker

Joseph Hamm

Lisa PytlikZillig

Decriminalization of Mental Illness: Fixing a Broken System (COSCA)

09:45 AM 10:45 AM

David Slayton

Networking Break

10:45 AM 11:00 AM

Exploring Implicit Bias: Bringing Racial Justice to the Court System through Institutional Organizing

11:00 AM 12:00 PM

Derrik  Anderson

Elisa Chinn-Gary

Louis Trosch

Improving the Court’s Response to Mental Illness

11:00 AM 12:00 PM

Dave Byers

Donald  Jacobson

David Slayton

Plenary Follow Up: How Do I Bring Mindful Leadership into My Busy Life?

11:00 AM 12:00 PM

Janice  Marturano

Overcoming the Challenges of Managing a Multi-Generational Workforce (Repeats at 4:15 PM)

11:00 AM 12:00 PM

Raymond Billotte

Danna Quinn

National Task Forces on Fines, Fees and Bail Practices

11:00 AM 12:00 PM

Scott Griffith

Edward Spillane

High Performance for Active Engagement: Courts, Leaders, Partners (Repeat of 9:45 AM)

11:00 AM 12:00 PM

Janet Cornell

Cyril Miller, Jr.

Lunch

12:00 PM 12:30 PM

NACM Business Meeting

12:30 PM 01:30 PM

Networking Break

01:30 PM 01:45 PM

Plenary: Being Mindful of Our Most Important Resource: Our People

01:45 PM 02:45 PM

Shaun  Floerke

Networking Break

02:45 PM 03:00 PM

Diversity, Equity and Inclusion: A Capacity Building Approach

03:00 PM 04:00 PM

Julie Bernard

Paula Carey

John  Laing Jr.

Competency-Based Training: Target Skill Gaps to Improve Performance

03:00 PM 04:00 PM

Lynn Emerson

Stacey Saunders

Gaps in Ethical Court Administration – Ethics and Active Engagement (Repeat of 9:45 AM)

03:00 PM 04:00 PM

Peter Kiefer

Susan  Sabers

Artificial Intelligence and the Courts

03:00 PM 04:00 PM

Alan Carlson

Extending the Core®️ to Your Court: Educational Development (Repeats at 4:15 PM)

03:00 PM 04:00 PM

Kathryn  Griffin

Jeff Schrade

Christy Tull

Court Responses to the Opioid Crisis

03:00 PM 04:00 PM

Greg Lambard

Nora Sydow

Michelle White

Networking Break

04:00 PM 04:15 PM

Strategic Collaboration in Court Security Planning: A Judicial Leadership Perspective

04:15 PM 05:15 PM

Kyle Bryson

Marcus Reinkensmeyer

Using Data to Lower Costs, Improve Operations, and Generate Public Support

04:15 PM 05:15 PM

John  Cavanaugh

Jennifer Shaw

Extending the Core®️ to Your Court: Educational Development (Repeat of 3:00 PM)

04:15 PM 05:15 PM

Kathryn  Griffin

Jeff Schrade

Christy Tull

MINDING THE APP: Bridging the Mobile Gap for Self-Represented Litigants

04:15 PM 05:15 PM

Patricia (PK) Jameson

Plenary Follow Up: Being Mindful of Our Most Important Resource: Our People

04:15 PM 05:15 PM

Shaun  Floerke

Overcoming the Challenges of Managing a Multi-Generational Workforce (Repeat of 11:00 AM)

04:15 PM 05:15 PM

Raymond Billotte

Danna Quinn

FUN Run/Walk Bootcamp Style

06:00 AM 07:00 AM

Conference Registration and Information

08:00 AM 04:30 PM

Dr Is In

08:00 AM 05:00 PM

Coffee Service

08:00 AM 09:00 AM

Daily Announcements

08:30 AM 09:00 AM

Plenary: Why What We Do Matters

09:00 AM 10:00 AM

Victoria  Pratt

Networking Break

10:00 AM 10:15 AM

Veterans Treatment Court: A Collaboration of Local, State, and Federal Partners

10:15 AM 11:15 AM

Gray Barton

Hugh McClean

Jamie Meyers

Halee Weinstein

Tech-Powered Civic Engagement: Why It’s Important to Courts - Sponsored Session by nCourt

10:15 AM 11:15 AM

MJ Cartwright

Tony  Clancy

AZ Alex Ziberfayn

Cultivating Greater Leadership Presence With Mindfulness (Repeats at 3:30 PM)

10:15 AM 11:15 AM

Melissa Eisler

Plenary Follow Up: Why What We Do Matters

10:15 AM 11:15 AM

Victoria  Pratt

Redefining Case Management for the 21st Century

10:15 AM 11:15 AM

Brittany Kauffman

WAKE ME WHEN IT'S OVER! Avoiding the most common presentation fails!

10:15 AM 11:15 AM

Greg Gray

Lunch on Own

11:15 AM 01:00 PM

Plenary: The Art of Perception: Rethinking How We See

01:00 PM 02:00 PM

Amy  Herman

Networking Break

02:00 PM 02:15 PM

Online Dispute Resolution: Increase Access to Justice with an Online Door to your Court

02:15 PM 03:15 PM

Kevin Bowling

Paul Embley

Rethinking Service Delivery: User-Centered Design for Courts - Sponsored Session by Thomson Reuters

02:15 PM 03:15 PM

Jane  Wong

Court Podcast: An Effective Communication Strategy

02:15 PM 03:15 PM

Matt Benefiel

Karen Levey

Mindful of #MeToo: A Holistic Approach to Workplace Harassment Prevention

02:15 PM 03:15 PM

Stephanie  Hines

Alison Lerner

Children and the Opioid Epidemic: How can dependency courts manage the crisis?

02:15 PM 03:15 PM

Mandi Hall

Alan Summers

Nora Sydow

Plenary Follow Up: The Art of Perception: Multiple Perspectives for Better Decisions

02:15 PM 03:15 PM

Amy  Herman

Networking Break

03:15 PM 03:30 PM

Rethinking Guardianship: How Strategic Partnerships Advance Reform

03:30 PM 04:30 PM

Karen  Murphy Jensen

Nisa Subasinghe

Year Two - Artificial Intelligence and “Lights Out” Processing of Court Documents - Sponsored Session by Computing System Innovations (CSI)

03:30 PM 04:30 PM

Henry Sal

Writing for Judges as your Audience!

03:30 PM 04:30 PM

Timothy Terrell

Aligning Shifting Workloads for Judges and Court Personnel

03:30 PM 04:30 PM

John  Goerdt

Suzanne  Tallarico

How Court Managers Can Actively Change Court Culture to Align with Justice and Ensure the Right to Counsel

03:30 PM 04:30 PM

Genevieve Citrin Ray

Jonathan  Rapping

Cultivating Greater Leadership Presence With Mindfulness (Repeat of 10:15 AM)

03:30 PM 04:30 PM

Melissa Eisler

A Night of Marine Adventure

07:00 PM 11:00 PM

Coffee Service

07:30 AM 09:00 AM

Dr Is In

08:00 AM 05:00 PM

Conference Registration and Information

08:00 AM 05:00 PM

Mandated SRL e-Filing: How to Make it Work

08:00 AM 09:00 AM

Kim  Brackett

Elaine Lessels

Jackie Waters

Sponsored Session by Prolifics

08:00 AM 09:00 AM

The Digital Evidence Surge: Challenges and Lessons Learned

08:00 AM 09:00 AM

Jennifer  Albright

Prepping for the Big Game: Collaborative Planning for a Large-Scale Event

08:00 AM 09:00 AM

Sarah  Lindahl-Pfieffer

Aaron Williamson

Enhancing the Court Process for Domestic Violence Litigants

08:00 AM 09:00 AM

Danielle Pugh-Markie

Kate Wurmfeld

Hackathons: Developing Innovations Solutions

08:00 AM 09:00 AM

Casey  Kennedy

Alexis Perez

Networking Break

09:00 AM 09:15 AM

Plenary: Expanding Access to Justice through Online Dispute Resolution - Sponsored Sessions by Tyler Technologies

09:15 AM 10:00 AM

Raeshann  Canady

Mike Doan

Jamie  Gillespie

Steve  Grierson

Exhibit Show

10:00 AM 03:30 PM

Communications Committee Meeting

11:00 AM 12:00 PM

International Subcommittee Meeting

11:00 AM 12:00 PM

Exhibit Show Lunch

12:00 PM 01:00 PM

Conference Development Committee Meeting

01:00 PM 02:00 PM

Snack Break

02:00 PM 03:00 PM

Governance Committee Meeting

02:00 PM 03:00 PM

Membership Services Committee Meeting

02:00 PM 03:00 PM

State Association Meeting

02:00 PM 03:00 PM

Minding the Gap: State of the Profession

03:30 PM 04:30 PM

Rick Pierce

Connecting the Gap: Modern e3 Court

03:30 PM 04:30 PM

Edwin Bell

Filling in the Gap: Recruit and retain future generations into courts

03:30 PM 04:30 PM

Bridging the Gap: Collaboration and working with partners

03:30 PM 04:30 PM

ICM Fellows Reception ~ by invitation only

05:30 PM 07:00 PM

Breakfast

07:30 AM 08:30 AM

Dr Is In

08:00 AM 12:00 PM

Conference Information

08:00 AM 10:00 AM

NACM Business Meeting

08:15 AM 09:30 AM

Networking Break

09:30 AM 09:45 AM

Plenary: Working with Universities to Inform and Improve Access to Justice

09:45 AM 10:45 AM

Lauren Sudeall Lucas

Plenary: Introducing and Sustaining Best Practices in Juvenile Court: Doing What Works in the Right Ways

10:45 AM 12:00 PM

Steven Teske

Sponsors

Exhibitors

Speakers

Facilitators

Board Candidates

NACM Board

Jennifer Albright

Senior Policy Analyst
Arizona Supreme Court, AOC
Jennifer is a Senior Court Policy Analyst with the Arizona Administrative Office of Courts (AOC). Jennifer is the subject matter expert for the AOC on topics such as records retention and disposition, jury management, and automation services policy. She has staffed several task forces on civil justice improvements, court security, and digital evidence, all of which have led to significant changes in Arizona’s courts. She brings to the AOC a great deal of teaching experience and is tasked with presenting on many court projects to various Arizona Supreme Court standing committees. Outside of her work with the AOC she is a college instructor of legal studies, has been a program director for paralegal and judicial studies, and is a published author of several textbooks.

25 July

Derrik Anderson

Executive Director
RMJJ
As RMJJ Executive Director, Mr. Anderson works with RMJJ Co-chairs and collaborative leadership team to lead and guide the work of RMJJ’s to build the capacity of the workforce to understand and eliminate racial inequities, disparities and disproportionality within our community in Charlotte, NC.

Mr. Anderson obtained a Bachelor’s Degree in Social Work from South Carolina State University in Orangeburg, SC and received a Master’s in Social Service Administration (MSSA) and a Master in
Management of Nonprofit Organization (MNO) from Case Western Reserve University in Cleveland, OH.

His previous experience includes serving as an Associate Professor and BSW Director of Field Education at Johnson C. Smith University, Department of Social Work.Mr. Anderson is a consultant, trainer and facilitator who has a broad and diverse practice background in various macro and micro setting.

23 July

Gray Barton

Director, Office of Problem-Solving Courts
Administrative Office of the Courts
Gray Barton is the Director for the Office of Problem-Solving Courts in Annapolis, Maryland.In this position Mr. Barton oversees the planning and administration of various types of drug and DUI courts, mental health courts, veterans courts, truancy courts, and other problem-solving court programs for the Maryland Judiciary.Mr. Barton began counseling emotionally disturbed adolescent males at New Dominion Wilderness Program in Cumberland, MD.He later took an Addictions Specialist position with the State of Maryland, diagnosing and treating adolescent males with chemical dependency issues.He held the Treatment Supervisor position at The Abraxas Foundation of Ohio before becoming the Treatment Court Coordinator for the Mansfield Municipal Court and assisted the court in developing one of the first municipal drug courts in the State of Ohio.Then as the Treatment Coordinator of the Richland County Drug Court, Mr. Barton was involved in the implementation and continuation of regional municipal and common pleas drug courts in several counties, assisting in the planning and implementation of drug court programs in these jurisdictions.

24 July

Matt Benefiel

Court Administrator
Ninth Judicial Circuit
Matt is currently the Court Administrator for the Ninth Judicial Circuit of Florida, which covers both Orange and Osceola Counties and has served in that capacity since 1996. Prior to serving for the Orlando-based Circuit, Matt served eight years as the Court Administrator for the Virginia Beach, Virginia Circuit Court.As Court Administrator, Matt is responsible for the Court’s progressive implementation of advanced court technology. He has earned a Bachelor’s Degree in Economics from the University of Maryland and a Master’s Degree in Judicial Administration from the University of Southern California.

24 July

Julie Bernard

First Justice
Brockton District Court
The Honorable Julie J. Bernard serves as First Justice of the Brockton District Court Brockton, Massachusetts. Judge Bernard is a member of the District Court Committee on Continuing Education, co-chair of the Trial Court Race Implicit Bias Action Committee, Judicial Mentor and a Strategic Plan member. She is also a member of the Massachusetts Commission on Judicial Conduct.Judge Bernard has committed part of her judicial responsibilities to promoting a culture change and dialogue on race and bias within the Massachusetts court system. Judge Bernard is a graduate of the University of Pennsylvania B. A. Economics and Boston College Law School, J. D. She has served as faculty and facilitator in District Court Continuing Education Programs and Conferences, Massachusetts Judicial Institute training programs and National Center for State Courts Judicial Conduct and Ethics Conferences.

23 July

Raymond Billotte

Judicial Branch Administrator
Superior Court of Arizona in Maricopa County
Raymond L. Billotte is the Judicial Branch Administrator for the Superior Court of Arizona in Maricopa County, serving as the senior executive administrator for the nation’s fourth largest trial court.Previously, he served as the District Court Administrator of the 5th Judicial District of Pennsylvania (Pittsburgh) from 1996-2012.
Mr. Billotte holds a Masters Degree of Public Management from Carnegie-Mellon University and is a 1991 Graduate Fellow of the Institute for Court Management’s Court Executive Development Program.

Mr. Billotte is currently the Vice President of the National Association of Presiding Judges and Chief Executive Officers (NAPCO) and serves as Chair on the Board of Directors of the Justice Management Institute (JMI).Previously, he served on the Board of the National Association for Court Management (NACM).

23 July

23 July

Kevin Bowling

Court Administrator and Attorney Referee
0th Circuit and Ottawa County Probate Courts
Kevin J. Bowling, JD, MSJA is the Court Administrator and Attorney Referee for the 20th Circuit and Ottawa County Probate Courts in Ottawa County, Michigan. He is a Past President of the National Association for Court Management, Co-Chair of the COSCA/NACM Joint Technology Committee, and Chair of the DOJ Global Advisory Committee.His work in the judicial system spans more than 35 years, including as a court manager, attorney, judicial educator and court consultant, with service in Africa as Deputy Chief of Party for the Nigeria Justice Sector Assistance Project. Mr. Bowling also served for 20 years in a variety of positions with the Michigan Supreme Court.

24 July

Kim Brackett

Court Service Representative III
New Hampshire Judicial Branch
Kim Brackett is a Court Service Representative III at the New Hampshire Judicial Branch. Kim has worked for the NHJB since 2005, first in the courts interfacing with the public as they file cases and have their cases heard and adjudicated, then in the central office as a court-wide trainer and policy implementer. Since 2013, Kim has dedicated almost all of her work time to the advancement of the NH e-Court Initiative. In this role, she has helped lean the case processes involved in Small Claims, Minor Guardianships, Incapacitated Guardianships, and Wills/Estates – all so these case types could be implemented as mandatory e-filed cases for lawyers and self-represented parties. Kim is continuously working on ways to improve the e-Court business process for our staff and public.

25 July

Kyle Bryson

Presiding Judge
Pima County Superior Court
Judge Kyle A. Bryson has been presiding judge of Pima County courts since July 1, 2015, and was recently appointed to a second three-year term, effective July 1. He has also served as associate presiding judge, presiding judge of the probate and family law divisions, and as a member of the civil bench. He has presided over various criminal matters during his time on the bench, as well.
During his over 17 years on the bench, Judge Bryson has served on various committees and workgroups on both the state and local levels. He frequently speaks to judges, attorneys and members of the public, on topics including the role, function and selection of the judiciary, as well as on subjects of substantive law, procedure rules, ethics and constitutional law. He was a member of AOC’s Court Security Standards Committee, which released its report, “Ensuring Secure, Open and Publicly Accessible Courts,” November, 2016.

23 July

Dave Byers

Director of the Courts
Arizona Supreme Court
Dave Byers is the Arizona Supreme Court’s Administrative Director of the Courts. He is responsible for a overseeing the operations of the Arizona Court system with over 10,000 employees and a total budget of $740M.The system also operates both juvenile and adult probation and 13 juvenile detention centers. Byers began his career with the court in 1978 as the first Director of the Foster Care Review Board.Before being appointed Administrative Director by the Arizona Supreme Court in 1992, Byers past positions included Director of the Program Services Division, Director of Adult and Juvenile Probation, and Deputy Director of the Arizona Supreme Court.

Byers has also served as Chairman of the $34B Arizona State Retirement System; and iscurrentlya member of the State Bar of Arizona; Member of the Arizona Criminal Justice Commission; member of the ABA Legal Education and Admissions Council; a member of the Arizona Prosecuting Attorney’s Advisory Council; and the Department of Justice Global Advisory Committee.

He is the Founder and first President of the National Association of Foster Care Reviewers, and Cofounder of the Arizona Friends of Foster Care Foundation.

He served on, the Board of Directors, National Centers for State Courts, 2000-2001; President, Conference of State Court Administrators 2000-2001.

In 2012, Byers was honored with the Gabe Zimmerman Leadership Award and received the 2013 Warren E. Burger Award. He is the recipient of the National Centers Distinguished Service Award, the Arizona Supreme Courts Distinguished Service Award, the State Bars award of Appreciation and was the Cedar Falls, Iowa, Man of the Year in 1970.

B.A., Northern Iowa University.Master’s degree, Arizona State University. Married, three children, four grandchildren.

23 July

Raeshann Canady

Court Division Administrator
Eighth Judicial District Court
Raeshann D. Canady is a Court Division Administrator for the Family Division of the Eighth Judicial District Court. Her primary responsibility is managing the Family Mediation Center, one of the largest court-connected mediation programs in the country. Prior to relocating to Las Vegas, Ms. Canady worked for the Wisconsin State Public Defender’s Office as an Assistant State Public Defender, Manager and Regional Director. As head of the Domestic Violence Practice Group and a member of the Homicide Practice Group, Revocation Team and the Milwaukee County Drug Treatment Court, she represented adults and children in misdemeanor, felony, delinquency, dependency, mental health commitment and termination of parental rights cases. She also supervised Attorneys, clerical staff, investigators and Social Workers. For eight years Ms. Canady also taught undergraduate and graduate level courses at Marquette University and the University of Wisconsin-Milwaukee. Ms. Canady has a law degree from Marquette University and bachelor’s degrees in Psychology and Sociology and a master’s degree in Social Work from the University of Michigan.

25 July

Paula Carey

Chief Justice
Massachusetts Trial Court
Hon. Paula M. Carey was appointed Chief Justice of the Trial Court in July 2013 by the Massachusetts Supreme Judicial Court.She had served as the Chief Justice of the Probate and Family Court since October 2007.She was appointed an Associate Justice of the Norfolk Probate and Family Court in 2001.

Chief Justice Carey directs judicial policy and partners with the Court Administrator in the oversight of the Mass. Trial Court, which includes seven court departments with 380 judges, 6,300 court staff and 100 court facilities.They jointly oversee implementation of Strategic Plan 2.0, which targets priorities such as technology, talent development and the judicial experience.They have launched a major new initiative on diversity, equity and inclusion. She recently served on the Council of State Governments Working Group and on Governor Baker’s Opioid Task Force.As Chief Justice of the Probate and Family Court, she was instrumental in the development, adoption and implementation of the state’s Uniform Probate Code.She chaired committees on child support guidelines, time standards, and staffing models.

Prior to her appointment to the bench in January 2001, Chief Justice Carey was a partner in the firm of Carey & Mooney, PC, where she specialized in domestic relations matters. She has lectured and authored material for numerous publications and educational programs in the area of domestic relations, both as a practitioner and as a judge. She is a graduate of New England School of Law.

During her career she has been honored by organizations including the Massachusetts Bar Association with the Daniel J. Toomey Excellence in the Judiciary Award, the Massachusetts Judges Conference, the Middlesex Bar Association, MCLE, Mass. Association of Women Lawyers and the Mass. Academy of Matrimonial Lawyers, the Haskell Cohn Award for Distinguished Judicial Service from the Boston Bar Association in 2013 and was the Dean’s Reception Honoree at New England Law for her commitment to public service and dedication to the law school and its students.Most recently, she received the Greater Boston Fiduciary Law American Inn of Court Award of Excellence and the Mass. Judges Conference President’s Award of 2016.

23 July

Alan Carlson

CEO (Retired)
Orange County Superior Court
Alan Carlson retired at the end of 2016 after working 40 years in state trial courts. He was the CEO (court administrator, clerk of court, and jury commissioner) of the Orange County (CA) Superior Court, the CEO in San Francisco Superior Court, the Executive Officer of the Monterey Superior Court, and the Assistant Executive officer of the Alameda County Superior Court. Mr. Carlson also was president of JMI, Director of Court Services at the CA AOC, and a Staff Attorney at NCSC. Mr. Carlson received a Distinguished Service Award from the California Judicial Council in 2016, the NACM Award of Merit in 2012, and the ABA Robert B. Yegge Award in 2010. He was inducted as a member of the NCSC’s Warren Burger Society in 2012. He received a law degree from Hastings College of Law and a BS in engineering from University of California at Berkeley.

23 July

MJ Cartwright

Chief Executive Officer
Court Innovations
MJ Cartwright is the CEO of Court Innovations, developer of the Matterhorn online dispute resolution platform. MJ leads the Matterhorn team providing meaningful, usable, and fair solutions that expand online and mobile access to our courts for all citizens: “go to court” without going to court.

MJ has lead technology initiatives in many different industries including: manufacturing, education and training, healthcare, and medical devices. Now she brings her expertise to the judicial ecosystem – working with courts, other stakeholders, and citizens to implement solutions that directly impact today’s issues.

Prior to Court Innovations, she has been the CEO at CNC Connections, Arbor Ultrasound, Edington Associates, and ViaDerm. Also, she has been on the executive and transition teams at several organizations including HealthMedia acquired by J&J.

24 July

John Cavanaugh

Deputy Jury Commissioner
Massachusetts Office of Jury Commissioner
John Cavanaugh is the Deputy Jury Commissioner with the Massachusetts Office of Jury Commissioner.He has been with that office for 38 years, the last 13+ as Deputy Commissioner.In 2005 he oversaw a complete technological upgrade of the office replacing all the hardware and software that allows to office to issue approximately 700,000 jury summonses annually for 65 court locations throughout the Commonwealth.In his time as Deputy, Cavanaugh has been at the forefront of a number of initiatives using data to inform best practices. Achievements realized by those efforts include a 40% improvement in juror utilization and corresponding 40% reduction in juror summonsing, a 67% on line summons response rate, and using data to support the implementation of attorney voir dire in Massachusetts.

23 July

Elisa Chinn-Gary

Clerk of Superior Court
Superior Court for Mecklenburg County
Elisa Chinn-Gary, Clerk of Superior Court for Mecklenburg County, North Carolina, was elected to office in November 2014. Education: B.A. Winston Salem State University (magna cum laude) 1996; J.D. UNC School of Law 1999; M.A. in Social Work UNC 2000. Experience: Attorney Advocate: North Carolina Guardian Ad Litem program 1999-2002; Juvenile Defender: Council for Children’s Rights (formerly Children’s Law Center) 2000-2001; Administrator of the Mecklenburg Family Court 2001-2015; Adjunct Professor: Charlotte School of Law 2010-2015.

Since taking office in December 2014, Chinn-Gary has made great strides in improving workplace culture across divisions; qualitative work output across court divisions; active staff promotion, cross training and salary incentives; collaborative partnerships for racial/implicit bias analysis for more equitable outcomes; and employee-company engagement with local charities.

23 July

Genevieve Citrin Ray

Senior Policy Advisor
Justice Programs Office (JPO) at American University
Genevieve is a Senior Policy Advisor at the Justice Programs Office (JPO) at American University and is the project director of the Right to Counsel National Campaign, a public awareness initiative that uses value-based communication tactics to inform policymakers, criminal justice stakeholders, and the public about the importance of carrying out the Sixth Amendment’s right to counsel, the ways in which this right is not being implemented, the roles everyone from law enforcement officers to prosecutors to judges and court managers can play in ensuring that the constitutional right to counsel is upheld, and how to reform public defense delivery systems with low-cost or no-cost policy solutions. She also works on program development and other criminal justice policy initiatives on the state and local level. Genevieve joined JPO in 2015 after graduating from the Ford School of Public Policy at the University of Michigan with her Master's in Public Policy. Prior to attending the Ford School, she worked as an investigator for the Public Defender Service for the District of Columbia for four years. As an investigator, she realized she wanted to pursue a degree in public policy, focusing on criminal justice reform. At the Ford School, she conducted a qualitative research study that examined how incarceration impacts not only the individual incarcerated but also their families. Genevieve also worked with the Washtenaw County Office of Community Corrections to help create a jail reentry program. Genevieve received her B.A. from Tufts University and grew up in the D.C. area.

24 July

Tony Clancy

Chief Executive Officer
nCourt, LLC
Tony Clancy is the CEO of nCourt; a leading payment technology company focused on the government and courts. With a proven executive management track record, Clancy’s professional background spans more than 30 years of experience driving sales growth, in the payment services, government, technology, investment, and consulting industries.

24 July

Janet Cornell

Court Consultant
Janet G. Cornell is a consultant, educator, and author. She has served as: Court Administrator, Scottsdale-AZ City Court from 2002-2013;was an IT Consultant on justice integration, Maricopa County-Phoenix, AZ from 1998-2002; and held prior administrative positions at the Superior Court of Arizona, Justice Courts, and the US District Court in Arizona. Expertise includes: leadership, governance, caseflow management, operational assessments, reengineering, self-represented litigant access, and performance measurement with projects in both the US and international courts.

Memberships include the National Association for Court Management and the International Association for Court Administration.Education includes: a Masters of Public Administration and Bachelor of Arts-Arizona State University; Graduate Fellow-Institute for Court Management; certificate-Leadership Institute for Judicial Education-University of Memphis; and certificate-Leader Coach Institute, AZ. Hobbies include travel and driving race cars.She volunteers as a Navigator at the Phoenix Sky Harbor International Airport, and operates a court leadership website at www.courtleader.net .

23 July

23 July

Mike Doan

IT Director
Eighth Judicial District Court
Mike Doan is the IT Director and Assistant Court Administrator for the Eighth Judicial District Court, one of the highest-volume courts in the country. He is responsible for the integration of technology for court processes and support services.

25 July

Melissa Eisler

Leadership Coach, Mindfulness Facilitator, Author
As an ICF Certified Leadership Coach, Melissa Eisler works with executives and leaders who want to bring a more mindful and confident approach to their careers and leadership presence. Melissa blends nearly 15 years of leadership experience in the corporate world with her background in mindfulness to help her clients develop their self-confidence, improve their communication skills, and become more effective at achieving their goals.

Melissa is the author of “The Type A's Guide to Mindfulness: Meditation for Busy Minds and Busy People” and the creator of “Mindful Minutes”, a blog about mindfulness and life balance in the digital age. She is also a certified meditation and mindfulness teacher, certified yoga instructor, and enjoys leading classes and trainings for leaders. Simply put, Melissa is passionate about motivating people to cultivate more balance, purpose, and success in their careers. You can learn more about Melissa at www.MelissaEisler.com.

24 July

24 July

Paul Embley

CIO
National Center for State Courts
Paul Embley is the CIO at the National Center for State courts. He began his career in Silicon Valley working for the “who’s who” of high tech (along with several of the “who’s no longer”). After 25 years in the for-profit sector, Paul shifted to the public sector to work on integrated justice. In both public and private-sector roles, he has gleaned broad product lifecycle expertise from diverse and challenging projects in more than 45 US states and territories, Australia, many EU nations, and several emerging democracies including Haiti and Nigeria. He has lead IT assessments and justice-related technology initiatives ranging from child welfare and terrorist watchlist to Online Dispute Resolution. He continues to follow potential disrupters such as blockchain and machine learning/data science looking for ways those disrupters might be used advantageously in courts. Paul has worked with US federal agencies including HHS, DHS, FBI, CIA, and TSA, and with Interpol and other international agencies. He continues to be involved at the national and international level on standards efforts including criminal justice, civil justice and court technology.

24 July

Lynn Emerson

Learning and Performance Specialist
Judicial College of Maryland
Lynn Emerson is the Learning and Performance Specialist at the Judicial College of Maryland. She is helping to guide the Maryland State Judiciary’s efforts in developing online and hybrid competency-based training programs that will reach more than 65 percent of Maryland’s judiciary workforce. She is facilitating the integration of adult learning principles, gamification, and knowledge management strategies into performance-based e-Learning, making the Maryland State Judiciary the National leader in providing state-level competency-based education. Lynn has also authored peer-reviewed articles on competency-based education and microlearning, executed performance gap, root cause, and training needs analyses, developed online K-12 curriculum and face-to-face biotechnology training, as well as facilitator training guides. Lynn is also earning her master’s in Instructional Systems Development at the University of Maryland, Baltimore County with emphasis in instructional technology, distance education, adult learning, and human performance technology.

23 July

April Faith-Slaker

Associate Director of Research Innovations at the Access to Justice Lab
Harvard Law School
April Faith-Slaker, JD, MA is the Associate Director of Research Innovations at the Access to Justice Lab located at Harvard Law School. Her research focuses on randomized control trials of various barriers to justice in both the civil and criminal arena. Prior to working at the Lab, she served as the Director of the Resource Center for Access to Justice Initiatives at the American Bar Association, where she supported the expansion of state access to justice commissions. She has conducted research in various settings, including courts, bar associations, and legal aid organizations.

23 July

Shaun Floerke

District Court Judge
6th Judicial District of Minnesota
Judge Shaun R. Floerke is a district court judge of the 6th Judicial District of Minnesota, chambered in Duluth, appointed to the bench July 2004.

Judge Floerke founded and presides over the South St. Louis County DWI Court, one of four DWI Academy Courts in the nation. He is the founding and presiding judge of the Duluth Domestic Violence Restorative Circles Intervention. He serves as Co-Chair of the Minnesota Treatment Court Initiative and is a past member of the Minnesota Judicial Council. He is a member of the National Judicial Opioid Task Force.

Judge Floerke speaks and trains nationally and internationally on domestic violence issues; treatment court interventions; and leadership, resilience, and mindfulness.

Judge Floerke is husband to Sara and father to five children who are not impressed by what he does for a living, but are much more interested in who he is and whether he is present.

23 July

23 July

Shawn Friend

Deputy Court Administrator
Superior Court Maricopa County
Shawn Friend is a Deputy Court Administrator for the Superior Court in Maricopa County. Shawn practiced law in Arizona and worked in public and law libraries in Florida before taking the position of Director at the Superior Court Law Library Resource Center in Maricopa County. She then moved into court administration. Shawn is the administrator for the Family and Juvenile Departments, the Law Library Resource Center (which is focused on helping self-represented litigants), alternative dispute resolution, and the court’s research and planning services. If you ever need an extra member for a trivia team, Shawn’s your gal – she loves participating locally and nationally in trivia competitions.

23 July

Jamie Gillespie

General Manager, ODR
Tyler Technologies
Jamie Gillespie is the General Manager for Online Dispute Resolution at Tyler Technologies.Previously she was the Director of Client Success and Support for Tyler’s eFiling business.She has more than 19 years of experience in bringing technology into courts to improve efficiency and citizen satisfaction.

25 July

John Goerdt

Deputy State Court Administrator
Iowa Administrative Office Courts
He received an M.A. from Marquette University and a J.D. from Syracuse University College of Law. He worked as a staff attorney and research project director at the National Center for State Courts in Virginia from 1987 to 1998. He joined the Iowa Administrative Office Courts in 1998 as the Judicial Branch Planner and became Deputy State Court Administrator in January 2007. In his current position, he:
•Provides staff attorney assistance to Iowa’s Judicial Qualifications Commission (the judicial ethics board);
•Produces fiscal impact statements for the legislature on bills that might impact the Iowa courts;
•Compiles and analyses court caseload data for use by the courts, legislature, bar association, and news media;
•Oversees annual updates to the weighted caseload formulas for judges, judicial magistrates, clerks’ office staff, and juvenile court officers.
•Facilitates the quarterly meetings of the 8 judicial district court administrators and state court administration managers;
•Provides staff assistance to various state court administration advisory committees on a wide variety of issues; and
•Coordinates SCA’s efforts to provide language access services in Iowa’s courts.

24 July

Greg Gray

Founder & President
Renaissance Unlimited, Inc.
Greg Gray is the Founder and President of Renaissance Unlimited, Inc. - a professional and personal leadership firm based in Atlanta, Georgia, and is one of the most sought after speakers on the speaking and training circuit today.

Greg is an internationally renowned expert on leadership, relationship building, and the customer experiences and his keynotes, seminars and workshops have electrified and empowered tens of thousands of people in more than 400 hundred cities all across America, the Caribbean, Europe, and the Pacific Rim.

Greg received his bachelor’s degree in Communications from Oberlin College, and has more than 30 years of experience working with a myriad of industries and associations in the private and public sector.

Greg’s success can be attributed to his consistent themes of personal responsibility and profit through service!

24 July

Steve Grierson

Court Executive Officer
Eighth Judicial District Court
Steve Grierson is the Court Executive Officer for Eighth Judicial District Court. Under the direction of the Chief Judge, Executive Committee and elected judges, he is responsible for the implementation of the strategic initiatives, goals, objectives, procedures, policies, and work standards for the Eighth Judicial District Court. He also serve as the Clerk of the Court.

25 July

Kathryn Griffin

Circuit and Probate Courts in St. Joseph County
Court Administrator
Kathryn Griffin is the Court Administrator for the Circuit and Probate Courts in St. Joseph County, Michigan. She has been Circuit Court Administrator since 2005 and added the role of Probate Court Administrator in 2013. Prior to becoming Administrator she was employed as the Circuit Court Judicial Assistant beginning in 1997. She is responsible for maintaining judges trial docket, caseflow management, reporting requirements to the State Administrative Office as well as all human resources for the courts.

Ms. Griffin is the immediate past president of the Michigan Association of Circuit Court Administrators and served as president from 2011-2017. Prior to becoming president of the association, she was vice president from 2009-2011. She currently serves as chair of NACM's Core Committee and vice chair of the Communications Committee. She also serves on the State Association Committee, Conference Development Committee, and Membership Committee

23 July

23 July

Scott Griffith

Director of Research and Court Services
Texas Office of Court Administration
Scott Griffith is Director of Research and Court Services for the Texas Office of Court Administration. In this role he manages staff involved in court consulting and research, judicial data and statistics, court security, language access, court collections, and other programs and initiatives relating to the state’s trial courts. Prior to coming to Texas, Mr. Griffith was Deputy Judicial Administrator for Research and Development at the Louisiana Supreme Court. In that role he was lead staff to the Louisiana Supreme Court’s Judicial Council and was responsible for coordinating strategic planning and performance auditing for the judiciary as required by Louisiana's Judicial Budget and Performance Accountability Act. Prior to that, he served as the Director of the Louisiana Supreme Court’s Drug Court Program Office, where he oversaw disbursement of state and federal funds to 48 programs. Mr. Griffith has a law degree from Loyola University of New Orleans and a master’s degree in public administration from the University of New Orleans. He is a Fellow of the Institute of Court Management and a member of the Texas Association for Court Administration. He is Past President of both the Louisiana Court Administrators Association and the National Association for Court Management.

23 July

Mandi Hall

Juvenile Services Manager
Administrative Office of Courts
Mandi Hall came to the Administrative Office of Courts in 2016 after twelve years of work as a Juvenile Probation Officer and Chief Juvenile Probation Officer. She works in Family Court as the Juvenile Services Manager. In her role she works directly with probation officers, judges, and court specialist providing training and court observation. She has been involved in several nationally recognized projects including Reimagining Dependency Courts with the National Center for State Courts, the Alabama Judicial Child Welfare collaboration with Casey Family Programs, and the Quality Improvement Center for Collaborative Court Teams. Ms. Hall works along-side the Alabama Department of Human Resources, Department of Mental Health, Children’s Policy Council, and the Department of Youth Services. Ms. Hall strives to provide the tools and training needed to enhance the lives of families served in Alabama.

24 July

Joseph Hamm

Assistant Professor
Michigan State University’s School of Criminal Justice (primary) and Environmental Science and Policy Program
Joseph (Joe). A. Hamm, PhD, MLS is an assistant professor, jointly appointed in Michigan State University’s School of Criminal Justice (primary) and Environmental Science and Policy Program. His work focuses on conceptualizing, measuring, and modeling public trust in governmental entities like the police, courts, and natural resource authorities. He works closely with the National Center for State Courts and serves as a research advisor for the National Advisory Board of the Engaging Communities in the State Courts Initiative.

23 July

Shawn Haught

Director, Law Library Resource Center
Maricopa County Superior Court
Shawn Haught is a fifth-generation Arizonan, raised on his family’s cattle ranch. He was the first member of his extended family to attend college. After graduating from California Western School of Law in San Diego, he was hired by the Maricopa County Superior Court, where he served as the senior appellate researcher for 13 years. Currently, Shawn is the director of the Law Library Resource Center, where he oversees the Court’s law library and the self-service and protective order centers throughout the greater Phoenix area. He is also the director of the Court’s Providing Access to Court Services/AmeriCorps program, wherein 50 college interns provide access to justice for over 100,000 court customers annually. Shawn is a certified Crucial Conversations instructor, a motivational youth speaker, and is a voting member of the Academy of Country Music. He enjoys playing live music, performing comedy roasts, and spending time with his family.

23 July

Amy Herman

President
The Art of Perception
Amy Herman is a lawyer and art historian who uses works of art to systematically sharpen observation, analysis, and communication skills. By showing people how to look closely at painting, sculpture, and photography, she helps them hone their visual intelligence to recognize the most pertinent and useful information as well as recognize biases that impede decision making. She developed her Art of Perception seminar in 2000 to improve medical students’ observation and communication skills with their patients when she was the Head of Education at The Frick Collection in New York City. She subsequently adapted the program for a wide range of professionals and leads sessions internationally for the New York City Police Department, the FBI, the French National Police, the Department of Defense, Interpol, the State Department, Fortune 500 companies, first responders, the military, and the intelligence community. In her highly participatory presentation, she demonstrates the relevance of visual literacy across the professional spectrum and how the analysis of works of art affords participants in her program an innovative way to refresh their sense of critical inquiry and reconsider the skills necessary for improved performance and effective leadership. The program has been featured in The New York Times, The Wall Street Journal, The CBS Evening News, and Smithsonian Magazine, among others.Ms. Herman holds an A.B., a J.D., and an M.A. in art history. Her book, Visual Intelligence, was published in May 2016 and was on the New York Times and Washington Post best sellers’ lists.


24 July

24 July

Stephanie Hines

Associate Director of Administrative Services and Human Resources Manager
Judicial Council/Administrative Office of the Courts of Georgia (JC/AOC)
Stephanie Hines serves as Associate Director of Administrative Services and Human Resources Manager with the Judicial Council/Administrative Office of the Courts of Georgia (JC/AOC), providing administrative services to the Judicial Council and select sub-committees while overseeing all aspects of human capital needs for the agency.
Prior to joining the AOC, Stephanie worked as Ombudsman for the Probate Court of Bibb County. During her 16 year tenure at the AOC, Stephanie has worked as Program Manager to the Georgia Commission on Access and Fairness in the Courts and as Assistant Director of Regulatory Affairs. The latter position included supervision and oversight of operations to the Board of Court Reporting, County and Municipal Probation Advisory Council, and the Commission on Interpreters programs.
Stephanie received a Bachelor’s degree from the University of Georgia and a MPA from Georgia College & State University. She is a 2015 Fellow of the Institute for Court Management (ICM), member of ICM Advisory Board, and certified faculty for ICM. Stephanie is also vice-president of Georgia Council of Court Administrators, a 2009 Leadership Georgia Alumna, and an Emergenetics International Associate faculty member.

24 July

Donald Jacobson

Senior Special Project Consultant
Arizona Supreme Court
Donald E. Jacobson began his court career working as bailiff, law librarian and assistant administrator in the Superior Court in Coconino County.He spent 23 years in trial court administration with courts of limited and general jurisdiction in Arizona and was Court Administrator for the Flagstaff Municipal Court until 2016.This position provided an opportunity to expand his experience in all areas of court operations.Case management, automated systems, jury management, personnel, budget, facility development and strategic planning all make up a portion of the areas of his responsibilities during his tenure at the court.Don has been sought out as a Subject Matter Expert in court financial management, change management, performance measures, improving court performance and system structure.He is currently working as the Senior Special Project Consultant for the Arizona Supreme Court.

Don received a B.S. in Engineering, with an emphasis in Electrical Engineering, from Northern Arizona University (NAU) in 1979, and received his M.A., with Honors, from Denver Seminary in 1984.He is a 1999 Fellow of the Institute for Court Management and is a certified national faculty for Court Performance Standards: CourTools, Managing Court Financial Resources, Project Management, Visioning & Strategic Planning and the High Performance Court Framework. Don enjoys teaching and has served as faculty for the Western States Court Leadership Academy, Court Leadership Institute of Arizona, Arizona Judicial Conference, Canadian Association of Provincial Court Judges, Arizona Judicial Staff Conference and the Institute for Court Management

23 July

Patricia (PK) Jameson

Court Administrator
Florida State Courts
Patricia (PK) Jameson began serving as the Florida State Courts Administrator on July 1, 2014. After leaving the private practice of law, she gained extensive experience in the Florida Legislature and in the Executive branch of government. Her Legislative positions include Chief of Staff for the House of Representatives, and Staff Director of the following committees: Judiciary Committee, Real Property and Probate Committee, Procedural and Redistricting Council, Select Committee on Electoral Certification Accuracy & Fairness, Joint Select Committee on the Manner of Appointment of Presidential Electors, and the Select Committee to Review the Charges of a Contested Seat. She also served as a Senior Policy Advisor to the Senate President (2008-2010), and as Staff Director for the Committee on Children, Families and Elder Affairs. In the Executive Branch, her experience includes serving as a Policy Chief for Health and Human Services for Governor Jeb Bush, and as General Counsel and Director of Legislative Affairs for the Agency for Persons with Disabilities, and as General Counsel for Florida’s Chief Financial Officer and the Department of Financial Services. Her undergraduate degree is in Accounting and Business Administration, and she received her law degree from the Florida State University College of Law in 1990.

23 July

Brittany Kauffman

Director of the Rule One Initiative
Institute for the Advancement of the American Legal System (IAALS)
Brittany Kauffman is the Director of the Rule One Initiative at IAALS, the Institute for the Advancement of the American Legal System. Kauffman provides legal and empirical research and analysis, assists in developing and disseminating recommendations, and undertakes national outreach and advocacy—all toward the goal of improving the civil justice process in state and federal courts. Kauffman has served as an expert liaison and provided technical assistance to numerous state and federal task forces and committees. She served as a staff member to the Conference of Chief Justice’s Civil Justice Improvements Committee, and previously worked with the American College of Trial Lawyer’s Task Force on Discovery and Civil Justice. Kauffman joined IAALS in the Spring of 2012 after having practiced with Arnold & Porter, LLP. She also served as clerk to the Honorable Judge Paul J. Kelly, Jr., of the United States Court of Appeals for the Tenth Circuit.

24 July

Casey Kennedy

Director of Information Services
OCA
Casey Kennedy joined OCA as the Director of Information Services in 2010. His team provides direct IT support for the Texas Supreme Court, Court of Criminal Appeals, the 14 intermediate appellate courts and several judicial branch state agencies. Casey also manages the statewide IT projects for the electronic filing of court documents (eFile Texas) and the electronic access of court records (Re:SearchTX).

Casey is also the lead OCA staff for the Judicial Committee on Information Technology (JCIT). The committee is appointed by the Supreme Court and makes recommendations and sets standards for court technology in Texas.

Casey is currently the president of the Court Information Technology Officer Consortium, a national organization of Court IT professionals.

He holds a BA in Computer Science from The University of Texas at Austin

25 July

Peter Kiefer

Civil Court Administrator Retired
Peter C. Kiefer is a career court veteran with over 40 years experience working with trial courts in Oregon, Arizona, and California.He has been an administrator in general jurisdiction and limited jurisdiction trial courts; he has also worked for state court administrative offices in both Oregon and California.He has consulted with the judicial systems in Liberia, Moldova, and Beirut, Lebanon, as well as being a member of a NACM delegation that visited the People’s Republic of China. Peter graduated from Santa Clara University with his bachelor’s degree in Political Science, and received his Masters of Public Administration with a specialty in Court Administration from the University of Southern California.In 2016 he became a Fellow of the Institute for Court Management.In 2015 Peter was given the NACM Award of Merit.

23 July

23 July

John Laing Jr.

Chief Experience and Diversity Officer
Executive Office of The Trial Court
Mr. Laing brings more than 20 years of experience in community based organizations, local and state government and throughout various business sectors. Mr. Laing is known for excellence in leadership development, community advocacy, capacity building, structuring continuous improvement and entrepreneurship.

Mr. Laing brings immense experience developing diversity awareness and customer service training programs for the Department of Children and Families, Department of Youth Services, Department of Revenue Child Support Enforcement and The Massachusetts Trial Court. Mr. Laing has reached thousands of employees increasing engagement and improving morale and rapport.

As a graduate of Brandeis University Mr. Laing has been invited to speak to organizations such as: National Council of Juvenile and Family Court Judges, New England Fatherhood Conference, and the Massachusetts Fatherhood Conference.

Mr. Laing is the author of Reflections of a Birth Father in 2009 and MA Commissioner Embraces Fathers and Fatherhood in 2012 published in Common Ground Magazine

23 July

Greg Lambard

Chief Probation Officer
NJ Superior Court, Burlington Vicinage
Greg Lambard began his career with the State of New Jersey in 1991 after obtaining a BA in Criminal Justice from the University of Maryland and a MA in Criminal Justice from Rutgers University. He has served in the State Judiciary as a court administrator and as a researcher/statistician.Additionally, he served two years in the New Jersey Governor’s Office in IT, as Special Assistant to the State’s Chief Information Officer.

He has worked in the Judiciary in the Essex Criminal Division, AOC-Family Practice Division, and in the Morris Family, Operations, and Criminal Divisions (serving as Division Manager in each). He is currently the Chief Probation Officer in Burlington, Chair of the Conference of Chief Probation Officers, the Treasurer of the Mid-Atlantic Association for Court Management, a Director on the Board of NACM, a member of the Advisory Committee to the National Center for State Courts’, Pretrial Justice and the State Courts Initiative, and a member of the National Judicial Opioid Task Force.

23 July

Alison Lerner

Staff Attorney
Administrative Office of the Courts, State of Georgia
Alison M. Lerner is a Staff Attorney with the Administrative Office of the Courts of the State of Georgia. At the AOC, she advises on HR and employment matters, and oversees the regulatory work of the agency. She leads ethics investigations into registered neutrals, Alternative Dispute Resolution programs, court reporters, and court interpreters. Ms. Lerner began her career as a juvenile public defender, later moving to felony jury trial work. She has first-chaired dozens of jury trials, including a two-week long murder trial. After leaving criminal defense, she joined a small civil litigation boutique firm, acting as lead attorney in matters including product liability, EEO claims, premises liability, professional liability, first party insurance coverage, and auto and trucking cases, from case inception to resolution. Ms. Lerner holds a Bachelor’s degree in Economics from Wesleyan University, Connecticut, and a J.D. from the University of Georgia School of Law.

24 July

Elaine Lessels

Electronic Filing Center Manager
New Hamshire Circuit Court
Elaine Lessels is the Electronic Filing Center manager for the New Hampshire Circuit Court. Elaine has worked for the NH Judicial Branch since 1993.She has worn various hats for the court system over the years gaining expertise in serving the public with civil, small claims, domestic violence, and landlord/tenant cases. For the past 5 years, she has been involved with the implementation of mandatory e-filing for all New Hampshire litigants who are now electronically filing small claims, guardianship and probate estate cases. Elaine oversees the NHJB central e-filing department where, for the last 4 years, staff has processed nearly 50,000 e-filed cases.

25 July

Karen Levey

Chief Deputy Trial Court Administrator
Ninth Judicial Circuit
Karen has been with the Ninth Judicial Circuit for 28 years. She is responsible for the Circuit’s comprehensive public information, media relations and civic outreach efforts.She serves as official court spokesperson.Ms. Levey is responsible for managing the Court’s social media sites, providing professional support for legislative issues, handling public record requests and handling the Court’s strategic planning efforts.
Karen is responsible for all Due Process Service, including Jury Services, Court Reporting, Court Interpreting, and Problem Solving Courts. Karen serves as liaison for Court Security issues.
She has a Bachelor of Science in Journalism and a Master of Arts in Political Science both from the University of Florida.Prior to coming to work for the Circuit, she worked for a Federal Congressman, worked as a Regional Planner and as an Agent for the Federal Bureau of Investigation.

24 July

Sarah Lindahl-Pfieffer

District Court Administrator
Fourth Judicial District
Sarah Lindahl-Pfieffer is the District Court Administrator for the Fourth Judicial District, serving Hennepin County, in Minneapolis, Minnesota. Her responsibilities include directing full-range support of district court operations and its 75 judicial officers. With eight courthouses and a staff complement of over 500, Hennepin County District Court comprises the metro area of Minneapolis and 40 cities, handling over one-third of Minnesota’s court filings. As the sponsor of a first-of-its-kind initiative for sending hearing reminders via text and email, her District’s eReminders team has reduced warrants for failure to appear by 25%. Sarah is passionate about reducing disparities and maintaining public trust. Sarah received her undergraduate degrees in Criminal Justice and Psychology, and her Master’s degree in Criminal Justice Administration, all from St. Cloud State University.

25 July

Janice Marturano

Founder and Executive Director
Institute for Mindful Leadership
Janice Marturano is the Founder and Executive Director of the Institute for Mindful Leadership, a non-profit organization dedicated to training and supporting leaders in the exploration of mindfulness and its impact on the cultivation of leadership excellence. She founded the Institute in January,2011, after ending her 15-year tenure as
Vice President, Public Responsibility and Deputy General Counsel for General Mills, Inc.

Janice was a senior strategic leader within General Mills before leaving to dedicate herself full time to the Institute. While a corporate officer at General Mills, she co-developed and taught the very first mindful leadership curricula which then began to spread throughout the company and, since 2008, to thousands of leaders at organizations around the world.As a certified teacher of mindfulness and an experienced former senior officer of a Fortune 200 company, she has brought the intensive training of mindful leadership to all forms of organizations-corporate, non-profit, academic, government and military. In 2013, she was invited to introduce her approach to developing mindful leadership to the World Economic Forum in Davos, Switzerland, and in 2014, she was invited to teach an encore mindful leadership workshop at the 2014 World Economic Forum in Tianjin, China.

Janice’s work has been featured in the BBC, Huff Post Live, NY Times, Financial Times, Time magazine, CEO magazine and Forbes. She is the author of the award winning, international best-selling book, Finding the Space to Lead: A Practical Guide to Mindful Leadership.

23 July

23 July

Hugh McClean

Assistant Professor
University of Baltimore School of Law
Professor McClean joined the faculty at the University of Baltimore School of Law as Assistant Professor and Director of the Bob Parsons Veterans Advocacy Clinic in 2016 after having served two years as a Visiting Assistant Professor at UB. McClean directs student attorneys in the representation of veterans in a wide range of litigation and legislative initiavites. Prior to joining the faculty, McClean was an Assistant Professor of Law in the Department of Law at the U.S. Air Force Academy, Colorado Springs, Colorado. McClean served in the U.S. Air Force Judge Advocate General Corps from 2003 to 2014 and held posisitions as a prosecutor, defense attorney, and assistant general counsel. McClean is a graduate of The George Washington University Law School (LLM) and Case Western Reserve University School of Law (JD), and is a member of the Ohio and Maryland bars.

24 July

Jamie Meyers

Assistant Director, Impact Strategies Programs & Veterans Treatment Court Coordinator
United Way of Central Maryland
Jamie Meyers is a licensed Social Worker from Baltimore, Maryland. She graduated with her master’s in Social Work from the University of Maryland, Baltimore after receiving her bachelor’s in Social Work from Christopher Newport University. She is currently the Assistant Director of Impact Strategies and Veterans Treatment Court Coordinator at United Way of Central Maryland (UWCM), where she has been since 2013. Before working UWCM, she worked with at-risk, new mothers in Virginia doing home visits and child development assessments. Jamie has a background in program management, specifically addressing issues related to homelessness, veterans and the criminal justice system.

24 July

Cyril Miller, Jr.

Director of Judicial Planning
Office of the Executive Secretary, Supreme Court of Virginia
Cyril W. Miller, Jr. holds a Master’s Degree in Urban and Regional Planning and a Ph.D. in Public Administration with a focus on judicial administration. He has served in the Virginia Administrative Office of the Courts (AOC) since 1982. In 2005, Dr. Miller became Director of the Department of Judicial Planning responsible for the strategic planning and management information efforts of the Virginia court system. In addition, he has taught university level courses in future studies, criminal justice planning, as well as statistics and research methods and holds CCM and CCE certification with the Institute for Court Management (ICM) for whom he is a certified instructor for several ICM courses.

23 July

23 July

Karen Murphy Jensen

Chair, Guardianship/Vulnerable Adults Workgroup
Maryland Judicial Council's Domestic Law Committe
The Hon. Karen Murphy Jensen is chair of the Guardianship/Vulnerable Adults Workgroup of the Maryland Judicial Council’s Domestic Law Committee. Judge Jensen served as an Administrative Judge on the Caroline County Circuit Court from 1999-2016. In the early 2000s, she started a problem-solving court beginning with a juvenile program and transitioning to an adult program serving those with mental illnesses and drug addiction issues. She also was a founding member of Mid-Shore Pro Bono. Prior to that, she served as Assistant County Solicitor for Anne Arundel County, MD. She has a JD degree from the University of Maryland.

24 July

Alexis Perez

Alexis Pérez is the Services Director for Rock Solid Technologies, Inc. He has a Computer Engineering degree from the University of Puerto Rico Mayaguez Campus. With more than 8 years of experience in court technology systems and is passionate about identifying ways in which technology can improve people’s lives. Alexis led the Rock Solid Technology team in the NCSC’s CourtHack 2017, who ultimately won 2nd prize with their project Fairness Center, a solution that intends to reduce the number of incarcerations for people unable to pay their legal financial obligations.

25 July

Victoria Pratt

Rutgers Law School
Former Chief Judge/Professor of Law
HON. VICTORIA PRATT
Driven. Innovative. Inspiring. Prepared. Determined. These are the words used to describe Judge Victoria Pratt who has gained national and international acclaim for her commitment to reforming the criminal justice system. As the Chief Judge in Newark Municipal Court in Newark, New Jersey, she spent years gaining a deep understanding of how justice could be delivered to court participants in a manner that increased their trust in the legal system and change their behavior. A creative problem-solver, while presiding over Newark Community Solutions, a Community Court Program, she provided alternatives to jail to low-level offenders. These alternatives included community service, individual and group counselling sessions, and her signature assignment of introspective essays. Her respectful approach has had a positive effect on court participant’s court experience, and how the community viewed the court. Her TED Talk, How Judges Can Show Respect, has gone viral.It has been translated into 9 languages and has reached over 1 million views.
By passionately articulating her ideas she leaves an indelible effect on the hearts and minds of her audience. Pratt is now serving as a Professor of Law at Rutgers Law School in Newark, New Jersey, an institution that has always been committed to social justice.Her teaching load includes Problem Solving Courts and Restorative Justice.

24 July

24 July

Danielle Pugh-Markie

Director of Program Development and Judicial Engagement for the Family Violence and Domestic Relations Program
National Council of Juvenile and Family Court Judges (NCJFCJ)
Danielle Pugh-Markie is the Director of Program Development and Judicial Engagement for the Family Violence and Domestic Relations Program (FVDR) at the National Council of Juvenile and Family Court Judges (NCJFCJ). At NCJFCJ, Ms. Pugh-Markie oversees training and technical assistance to judges, domestic violence advocates, and court personnel throughout the country. She develops and implements the immediate-and long-term visions for FVDR training, coordinates with other divisions, and supervises senior level staff, judicial faculty and content experts. Ms. Pugh-Markie was selected to manage the Washington State Supreme Court Commissions on Gender and Justice, Minority and Justice, and Court Interpreters at the Washington State Administrative Office of the Courts (AOC). During her time at the AOC, she led efforts to strengthen the justice system’s capacity to address gender, racial, and language bias, and served as Administrative Manager of the Office of Trial Court Services and Judicial Education.

25 July

Lisa PytlikZillig

Associate Research Professor
University of Nebraska Public Policy Center
Lisa M. PytlikZillig, PhD, is an associate research professor at the University of Nebraska Public Policy Center. Her research focuses on the effect of public engagement features on a variety of outcomes, including learning, attitudes, and trust. She has conducted public engagements around topics such as city budgeting decisions, nanotechnology policies, development of drone technologies, and establishment of local services. She is also working with the National Center for State Courts on their Engaging Communities in the State Courts Initiative.

23 July

Danna Quinn

Director of Human Resources
Judicial Branch of Arizona in Maricopa County
Danna Quinn is the Director of Human Resources for the Judicial Branch of Arizona in Maricopa County, providing HR services to over 3,000 employees in the Superior Court, Adult Probation, and Juvenile Probation Departments. She has 30+ years of experience with the Judicial Branch working in various capacities. Ms. Quinn holds a Bachelor’s Degree in Business Management and is certified as a Senior Professional in Human Resources (SPHR) by the Human Resource Certification Institute. She is also certified as a Senior Certified Professional in Human Resources by the Society of Human Resource Management (SHRM-SCP).

23 July

23 July

Jonathan Rapping

Founder
Gideon's Promise
Jonathan Rapping is a nationally renowned criminal justice innovator and 2014 MacArthur Foundation "Genius" Fellow, who moved from Washington, D.C. to Atlanta, because he found the injustice within our criminal justice system - particularly in the South - to be unacceptable. It was after more than 10 years working as a public defender that "Jon" sought a way to help reform the public defense systems in Georgia and Louisiana.

In 2007, Rapping founded Gideon's Promise and began an initiative to change the public defense landscape across America by grooming a generation of public defenders -many of whom are often so overwhelmed by crushing caseloads that they are unable to provide their clients the representation the Constitution demands - to rise up and combat the injustice within our justice system.

Rapping and his organization have become symbols of a new civil rights movement because of their quest to train and equip public defenders with the resources necessary to ensure all citizens receive their Constitutional right of "equal justice for all."

Rapping is currently a Professor at Atlanta's JohnMarshallLaw School and AdjunctProfessor at HarvardLaw School, in additionto his leadershipof Gideon'sPromise.He is therecipient of the 2014 Emory University MLK Jr. Community Service Award, the 2014 Cardozo Law School Inspire Award, the 2013 Sentencing Project Award from NLADA, the2011 Emil Gumpert Award, the 2009 Wasserstein Public Interest Fellowship, a2007 SorosFellowship along with many other honors andrecognitions.

24 July

Tom Rawlings

Director
Georgia Office of the Child Advocate
Tom Rawlings is Georgia’s Child Advocate for the Protection of Children. Ever since his father told him as a child to “get off the couch and do something constructive,” Tom Rawlings has sought purpose and meaning in his work. As a juvenile court judge, as Georgia’s child protection ombudsman, and as the leader of a child abuse prosecution and treatment team in Guatemala, Tom has learned over the past 25 years the value that dedicated court and legal professionals can bring to the lives of those seeking justice. A native of the small town of Sandersville, Georgia, Tom earned his undergraduate and law degrees from Duke University and the University of Georgia and his masters’ in international human rights law from Oxford University.

23 July

Marcus Reinkensmeyer

Director of Court Services
Administrative Office of the Courts, Arizona Supreme Court
Marcus W. Reinkensmeyer is the Director of Court Services for the Administrative Office of the Courts, Supreme Court of Arizona. Previously, he served as the Court Administrator, Chief Deputy Court Administrator and Director of Judicial Information Systems for the Superior Court of Arizona in Maricopa County.In the State of Illinois, Marcus served as Assistant Director for the Administrative Office of the Courts (Court Services Division), Court Administrator (17th Judicial Circuit), Assistant Superintendent of Juvenile Detention and Probation Officer.

He serves on the Board of Advisors for the Institute for the Advancement of the American Legal System and the Advisory Board for the International Journal on Court Administration. Marcus is Past President of the National Association for Court Management and the Arizona Courts Association, past Editor of the Court Manager and a former member of the Executive Board for the International Association for Court Administration. His articles appear in Judicature, The Judges’ Journal, JD Record, The Court Manager, Justice System Journal, Future Trends in State Courts, Arizona Attorney and Retrospective of Courthouse Design.

Marcus holds a bachelor’s degree from Michigan State University and a Master’s degree in Public Administration from Northern Illinois University, and is a Graduate Fellow of the Court Executive Development Program, Institute for Court Management (ICM). He is the recipient of the NCSC Warren E. Burger Award, the JMI Ernest C. Friesen Award, the Arizona Supreme Court’s Distinguished Service Award and the ICM Award of Merit.

23 July

Susan Sabers

Circuit Court Judge
Second Judicial Circuit
Hon. Susan Sabers was sworn in as a circuit court judge in January of 2013. She serves in the Second Judicial Circuit in Sioux Falls, South Dakota. Judge Sabers earned a political science degree from the University of St. Thomas in 1992. When she graduated with honors from the University of South Dakota School Of Law in 1995, she was voted outstanding graduating student by the faculty and awarded the Gavel Award. Judge Sabers clerked for the Honorable C. Arlen Beam of the Eighth Circuit Court of Appeals for two years, following which she was engaged in the private practice of law until taking the bench in 2013. She was voted Young Lawyer of the Year in 2002 by the South Dakota State Bar Association and previously served as president of the Second Circuit Bar Association. She joined the South Dakota Board of Bar Examiners in 2002, and has chaired the same since 2009. Judge Sabers joined our organization in 2014 and is pleased to return as a speaker on the topic of ethics and court administration.

23 July

23 July